• FAQ
  • Manuals
  • Knowledge Base
  • Videos
  • Downloads
  • Contact Us
  • FAQ
  • Manuals
  • Knowledge Base
  • Videos
  • Downloads
  • Contact Us
What's Popular:quick test, wifi, syncing

Getting Started with Cloud Sync

image_pdfimage_print

These instructions were created to guide you through the process of using SureTrend Cloud Sync to sync data from SureTrend 4 to SureTrend Cloud. This can be useful if you are unable to purchase our new EnSURE Touch device which has built in wireless syncing capabilities.

If you are trying to migrate data from SureTrend 4 to a new SureTrend Cloud account you do not need this application. Instead, follow these instructions for a one-time import of your SureTrend 4 data into SureTrend Cloud.

Before You Get Started

We do not recommend using this application for syncing large numbers of databases to SureTrend Cloud. We also do not recommend using this software for complex setups involving multiple SureTrend databases across multiple locations or sites.

If you are looking to collect data and continuously sync it to a SureTrend Cloud account you will want to purchase our new EnSURE Touch device. It does not require SureTrend 4 or this application to be installed on your machine and all syncing is done wirelessly.

Step 1

To start you will need to sign in to your SureTrend Cloud account.

Sign In Create New Account

 

Once signed in click on Settings in the top right of the screen and select Account management from the menu. Next, create a site as shown in    below. Click the (+) button and type in the name of your new site. Be sure to move the Active toggle to ON. It should be blue to signify this. You can skip this step if you already have your sites created.

(Click to enlarge)

Now click on Settings in the top right of the screen again and this time select User management from the menu. Click the (+) button and add a new user as shown in the image below. This user will receive an email automatically notifying them of their created account and a link to finish setting their sign-in credentials.

(Click to enlarge)

When you have created the user you will see their name in the list. Click on it to highlight the selected user and Enable any User sites you want their data to upload to as shown in the image below by sliding the toggle. It should be blue to signify its enabled. You can skip this step if you already have your users created.

(Click to enlarge)

Step 2

Now you are ready to create your security token. This token will be used to link the SureTrend Cloud Sync application with your SureTrend Cloud account enabling you to push data from SureTrend 4 up to SureTrend Cloud. To begin, click on Settings in the top right of the screen again and this time select SureTrend 4 Cloud Sync from the menu. Click the (+) button to begin creating a new token.

Use the image below as a guide. The Token can be any string of numbers you like. In the example below we use 12345, but you could use 0000, 567, 123456, etc. Tokens can only be used once so once you use a string of numbers (such as 12345) you will not be able to create another token with that same value again. Choose the Site Name you created earlier from the drop-down list. This will be where all data pushed up to the cloud by Cloud Sync will land. Give your token a Description. This should be something unique to identify what this token was used for. Most customers just give it the same name as the Site Name.

(Click to enlarge)

Once your token has been created you will see it in the list and it will be labeled as Pending.

(Click to enlarge)

Step 3

Download the latest version of SureTrend Cloud Sync using the button below. Installing the application may require administrative permissions so your IT team may be required to help installing it. After it is installed you will have a shortcut icon on your desktop called Profile Editor. You can also find this in your start menu. 

Download

Step 4

Start the Profile Editor and you should have the screen shown below appear. Follow the instructions below that correspond to the numbers in the image.

(Click to enlarge)

 

Enter a Profile Name. This can be anything you like, but for simplicity you should make it the same as your Site Name in SureTrend Cloud.
Choose where your database is stored and enter any credentials as required. If you chose SQLCe the default password is systemsure. That should work as the password unless it was changed.
Click this button and if your credentials for the password is correct you should get a message that the connection is successful.
Check the Cloud Sync checkbox and select Register New Cloud.
Enter a Cloud Name. This can be anything you like, but for simplicity you should make it the same as the Profile Name used above in step 1. Enter https://suretrend.azurewebsites.net/ in the Cloud URL box. Enter your SureTrend Cloud User Name into the User Name box.
Click Save to save your changes and create the profile. If it is created successfully then you are done!

Final Notes

You no longer need to use the Profile Editor now. It will run on its own and every 20 minutes push data up from SureTrend 4 to your SureTrend 4 account. Please review the things not to do below. Failure to do so could result in the Profile Editor no longer syncing data with SureTrend Cloud.

  • Do NOT move your SureTrend 4 database.
  • Do NOT rename your SureTrend 4 database.
  • Do NOT change the password of your SureTrend 4 database.
  • Do NOT uninstall SureTrend 4 or Cloud Sync
  • Do NOT make changes to any Site in SureTrend Cloud that is linked to a profile in the Profile Editor
  • Do NOT make changes to any user account in SureTrend Cloud that is linked to a profile in the Profile Editor.
  • Installing SureTrend 4 on a new computer or changing computers will require following these instructions again from the start.
Tags:cloud synccloudsyncsetup
SureTrend CloudSync
  • Getting Started with Cloud Sync
Popular Articles
  • Connecting to Wi-Fi
  • USB Tethering Configuration
  • Importing SureTrend 4 data into SureTrend Cloud
  • Getting Started with Cloud Sync
  • Protected: Battery Not Charging
KB Categories
  • ATP
  • CalCheck
  • Connectivity
  • EnSURE and SystemSURE Plus
  • EnSURE™ Touch
  • Hardware
  • Reagents, Tests and Devices
  • SureTrend 4
  • SureTrend Cloud
  • SureTrend CloudSync
About Hygiena Help

We stand behind the quality of our products and are committed to our customers. That is why we’re proud to offer world-class support.

Recommended
  • Performing a Quick Test
Most Popular Articles
  • Effects of Environmental Light and Temperature on Hygiena ATP test devices
  • Adding Zone detail to Locations on the SureTrend Cloud and Ensure Touch
  • Adding a New/Replacement EnSURE Touch to a Site
  • Deactivating Sites in SureTrend Cloud
Latest Articles
  • Moving the Database
  • Server Installation
  • Connecting to Wi-Fi
  • Performing a Quick Test
  • © 2019 Hygiena, LLC.. All Rights Reserved.