Migrating from SureTrend 3 to SureTrend Cloud

Before you Begin

  1. Sync all instruments with SureTrend 3.
  2. Download and install SureTrend 4.

Migrating from SureTrend 3 to SureTrend 4

  1. Close SureTrend 3.
  2. Right click your SureTrend 3 desktop icon and select Open file location.
  3. Copy the file path from the address bar.
  4. Open SureTrend 4.
  5. Click Admin.
  6. Click Import Data.
  7. Select SureTrend 3.01 or Prior from the Source dropdown menu.
  8. Paste the file path in the Location

  9. Click Import and wait for the process to complete.
  10. Click the Results tab to confirm the data was imported.

If data was not imported, then your database files may be stored outside of the root folder. See the following instructions:

  1. Open SureTrend 3.
  2. Click Set-up and select Preferences.
  3. Copy the file path from the SureTrend Data File Options.
  4. Close SureTrend 3.
  5. Open SureTrend 4.
  6. Click Admin.
  7. Click Import Data.
  8. Select SureTrend 3.01 or Prior from the Source dropdown menu.
  9. Paste the file path in the Location.
  10. Click Import and wait for the process to complete.
  11. Click the Results tab to confirm the data was imported.

Migrating from SureTrend 4 to SureTrend Cloud

  1. Create a SureTrend Cloud account if you do not have one.
  2. Log into SureTrend Cloud.
  3. Click Migrate from SureTrend 4.
  4. If you have more than one site, select the site to migrate the data to from the Sites dropdown menu.
  5. If you changed the SureTrend 4 database password, click expand the password menu and enter the database password. Otherwise, leave this field blank.
  6. Click Choose File.
  7. Navigate to C:\ProgramData\Hygiena\SureTrend\ or your database file location
  8. Select the suretrend.sdf file and click Open.
  9. Expand the PIN menu and enter a 4-digit PIN to set the default PIN for users.
  10. Click Upload File.
  11. Wait for the upload to complete. You should be able to see your data in the Results tab within 15 minutes.

Contact Hygiena Technical Support for further assistance.

Importing SureTrend 4 data into SureTrend Cloud

Importing data from your SureTrend 4 database into SureTrend Cloud is easy. All you need is a SureTrend Cloud account and a SureTrend 4 database containing data such as results and unit information. Please note that you will not be able to import any customized reports you have created.

  1. Start by going to SureTrend Cloud and signing into your account. If you don’t have an account you can create one here.
  2. Create a site you wish to have your data uploaded to. You can create a new site by clicking on Sites or the link here and then the “+” icon to the upper right of your screen. After giving your site a name make sure the Active checkbox is checked and click save. Once you see your new site in the Sites list, ensure the Active toggle is set to Active and not Deleted.
  3. Return to the home page and click on import or click here to begin the import process. Select your site and click Choose File to navigate your machine for your SureTrend 4 database file. It will be a .sdf file. The default location for this file is C:\ProgramData\Hygiena\SureTrend\suretrend.sdf but it may have been moved somewhere else. You can verify the location of the file by opening SureTrend 4, clicking on the Admin tab at the top, and clicking on the Server Configuration Setting tab on the left. You will see the path to your SureTrend database file there.
    1. If your Config Type is set to Distributed then your SureTrend 4 database file is stored on a server. You will need to get a copy of it from your IT team. It will be located at C:\ProgramData\Hygiena\SureTrend\suretrend.sdf on the server.
  4. Click Upload File and your data will be imported immediately. Be patient. Depending on your network connection quality and speed it may take some time. Refrain from browsing to any other page or clicking the back button until the import completes.

 

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