SureTrend Cloud

Removing an instrument from SureTrend Cloud: Factory Reset or Clear Registration?

When removing an EnSURE Touch device from SureTrend Cloud you will be asked to confirm the removal and asked to choose either Factory Reset or Clear Registration.

Factory Reset: This will remove all data and settings from the instrument and remove it from your account.

Clear Registration: This will remove the data and settings from the instrument, but keep the data on your account. When your instrument is registered with the same site again this information (plans, locations, users) will return to your device.

keywords: remove instrument, removing an instrument, removing instrument, remove, factory reset, clear registration, delete instrument

How do I make changes to a Site in SureTrend Cloud?

Sign in to SureTrend Cloud. If you do not have an account you can click here to get started.

Once you are signed into your account click here to visit the Cloud Registration page.

From this screen you can see account information entered when you registered your SureTrend Cloud account. Below that you will see a list of all Sites you have created. You can toggle the Active button to enable or disable sites you wish to use or click the pencil icon to modify any Site’s name.

keywords: edit sites, change sites, modify sites, edit a site, modify a site, change a site

How do I add new Sites in SureTrend Cloud?

Sign in to SureTrend Cloud. If you do not have an account you can click here to get started.

Once you are signed into your account click here to visit the Account management page.

From this screen you can see account information entered when you registered your SureTrend Cloud account. Below that you will see a list of all Sites you have created with the option to create a new Site if you click the (+) Plus button. Give your Site a name and click Save to commit your changes. Make sure you toggle the site to Active once it appears in the Sites list or you won’t be able to use or manage it.

keywords: add sites, create a site, create sites, make sites, add a site, make a site, create a site, making a site, creating a site, adding a site, making a new site, creating a new site, adding a new site

How do I check pending EnSURE Touch registrations?

Sign in to SureTrend Cloud. If you do not have an account you can click here to get started.

Once you are signed into your account click here to visit the Pending Instrument Registration page.

From this screen you can see any outstanding EnSURE Touch registrations that have not been completed. If you would like to complete any registrations immediately you can click the Complete Registration link next to the cooresponding device. 

keywords: see pending registrations, pending registrations