- Clearing Instrument Registration to SureTrend Cloud
- How to set up a mobile Hotspot
- How to Register Your EnSURE Touch
- Excluding Plans and Locations on EnSURE Touch
- CalCheck Negative Control Failing
- EnSURE Touch Device Detection
- Add a Sync Server Address
- Using Teamviewer to Receive Remote Support
- Adding Zone detail to Locations on the SureTrend Cloud and Ensure Touch
- Calibration Checks in Simulation Mode
- SureTrend Cloud Roles Breakdown
- Importing Programming Information Into SureTrend Cloud
- Forgot Password
- Clearing Browsing Data
- Migrating -Locations, Plans and Data from Sure Trend 3 to Sure Trend Cloud
- Edit Users In The Cloud
- Managing the Security Feature for Ensure Touch™ from the Cloud
- Register a New User
- Site Management in SureTrend Cloud
- Uploading Logo images to an account , sites and locations using the logo and location image uploader.
- Network Share Installation
- Updating an existing Suretrend 4 software installation to the latest version.
- Standard Installation
- Moving the Database
- How to Erase Results on EnSURE and SystemSURE Plus
- Using Teamviewer to Receive Remote Support
- Database Connection
- Multiuser Distributed Network Installation
- Server Installation
Reagents, Tests and Devices
Reagent and Test troubleshooting and common questions.
- Obtaining low RLU results when surfaces or water samples are visibly contaminated.
- Storage and Shelf life for Hygiena environmental and microbiology testing devices.
- Effects of Environmental Light and Temperature on Hygiena ATP test devices
- The role of ATP Hygiene monitoring to support successful environmental sanitation / disinfection processes.
- Testing for residual chemical interference (quenching or increasing ) of Hygiena environmental surface ATP test results, using the Hygiena Positive control kit.
- False Positive results InSite Listeria and InSite L. mono Glo.
- Causes of increasing RLU levels on a surface after cleaning and retesting.