- Managing Plans & Locations In SureTrend Cloud
- Network Ports, IP Addresses, and Protocols
- How To Clean The Instrument
- EnSURE™ Touch Input Method (Keyboard) and Styles
- How to Factory Reset the EnSURE Touch
- EnSURE™ Touch Only Reads 0 RLU
- Blurred or Distorted EnSURE Touch Screens
- Adding Zone detail to Locations on the SureTrend Cloud and Ensure Touch
- Turning Off Device Detection
- CalCheck Negative Control Failing
- Importing SureTrend 4 data into SureTrend Cloud
- How to make a Customized PCF Report by Personnel
- Clearing Browsing Data
- Migrating -Locations, Plans and Data from Sure Trend 3 to Sure Trend Cloud
- Clearing Instrument Registration to SureTrend Cloud
- Importing Plans, Locations, Samples and Users into SureTrend Cloud
- Register a New User
- Domain Locks for SureTrend Cloud
- Managing the Security Feature for Ensure Touch™ from the Cloud
- Single Sign-On for SureTrend Cloud
Reagents, Tests and Devices
Reagent and Test troubleshooting and common questions.
- Storage and Shelf life for Hygiena environmental and microbiology testing devices.
- Effects of Environmental Light and Temperature on Hygiena ATP test devices
- Obtaining low RLU results when surfaces or water samples are visibly contaminated.
- Causes of increasing RLU levels on a surface after cleaning and retesting.
- The role of ATP Hygiene monitoring to support successful environmental sanitation / disinfection processes.
- Testing for residual chemical interference (quenching or increasing ) of Hygiena environmental surface ATP test results, using the Hygiena Positive control kit.
- False Positive results InSite Listeria and InSite L. mono Glo.