- Turning Off Device Detection
- Failing Calibration: Troubleshooting Tips
- Won't Power On
- Performing a Quick Test
- EnSURE™ Touch Input Method (Keyboard) and Styles
- Troubleshoot Wi-Fi Connection Issues and Solutions
- EnSURE Touch Powers Off During Operation
- How To Clean The Instrument
- EnSURE™ Touch Only Reads 0 RLU
- EnSURE™ Touch In Field Calibration
- Clearing Instrument Registration to SureTrend Cloud
- Register a New User
- Adding a Sample Location to SureTrend Cloud
- User is unable to register instrument to SureTrend™ Cloud Account
- Uploading Logo images to an account , sites and locations using the logo and location image uploader.
- Importing SureTrend 4 data into SureTrend Cloud
- Forgot Password
- Edit Users In The Cloud
- SureTrend Cloud Roles Breakdown
Reagents and Devices
Reagent and Test troubleshooting and common questions.
- Testing for residual chemical quenching of the UltraSnap / SuperSnap tests using the Hygiena Positive control kit.
- The role of ATP Hygiene monitoring to support successful environmental sanitation / disinfection processes.
- Obtaining low RLU results when surfaces or water samples are visibly contaminated.
- Causes of increasing RLU levels on a surface after cleaning and retesting.