- Product Selection instructions for EnSURE Touch
- Failing Calibration: Troubleshooting Tips
- How to Factory Reset the EnSURE Touch
- Network Ports, IP Addresses, and Protocols
- EnSURE Touch Powers Off During Operation
- Adding a New/Replacement EnSURE Touch to a Site
- How To Clean The Instrument
- Add a Sync Server Address
- Languages available on EnSURE Touch luminometer.
- Settings to Maximize Your EnSURE™ Touch Battery Life Between Charging Events.
- Migrating -Locations, Plans and Data from Sure Trend 3 to Sure Trend Cloud
- Product Selection instructions for EnSURE Touch
- Site Management in SureTrend Cloud
- Forgot Password
- Managing Plans & Locations In SureTrend Cloud
- Clearing Instrument Registration to SureTrend Cloud
- Global Locations and Plans
- Edit Users In The Cloud
- Register a New User
- Uploading Logo images to an account , sites and locations using the logo and location image uploader.
- Network Share Installation
- Moving the Database
- Using Teamviewer to Receive Remote Support
- Server Installation
- Database Connection
- Multiuser Distributed Network Installation
- How to Erase Results on EnSURE and SystemSURE Plus
- Standard Installation
- Updating an existing Suretrend 4 software installation to the latest version.
Reagents, Tests and Devices
Reagent and Test troubleshooting and common questions.
- Effects of Environmental Light and Temperature on Hygiena ATP test devices
- Storage and Shelf life for Hygiena environmental and microbiology testing devices.
- Obtaining low RLU results when surfaces or water samples are visibly contaminated.
- The role of ATP Hygiene monitoring to support successful environmental sanitation / disinfection processes.
- False Positive results InSite Listeria and InSite L. mono Glo.
- Causes of increasing RLU levels on a surface after cleaning and retesting.
- Testing for residual chemical interference (quenching or increasing ) of Hygiena environmental surface ATP test results, using the Hygiena Positive control kit.