- Languages available on EnSURE Touch luminometer.
- False Positive and Negative results on the EnSURE Touch instrument.
- Adding a New/Replacement EnSURE Touch to a Site
- Calibration Checks in Simulation Mode
- Product Selection instructions for EnSURE Touch
- How to set up a mobile Hotspot
- EnSURE™ Touch Only Reads 0 RLU
- Network Ports, IP Addresses, and Protocols
- Add a Sync Server Address
- Clearing Instrument Registration to SureTrend Cloud
- User is unable to register instrument to SureTrend™ Cloud Account
- Product Selection instructions for EnSURE Touch
- Site Management in SureTrend Cloud
- Edit Users In The Cloud
- Adding a Sample Location to SureTrend Cloud
- Importing Programming Information Into SureTrend Cloud
- Clearing Browsing Data
- Forgot Password
- SureTrend Cloud Roles Breakdown
- Adding a New/Replacement EnSURE Touch to a Site
- Multiuser Distributed Network Installation
- How to Erase Results on EnSURE and SystemSURE Plus
- Database Connection
- Moving the Database
- Server Installation
- Standard Installation
- Network Share Installation
- Updating an existing Suretrend 4 software installation to the latest version.
- Using Teamviewer to Receive Remote Support
Reagents, Tests and Devices
Reagent and Test troubleshooting and common questions.
- Testing for residual chemical interference (quenching or increasing ) of Hygiena environmental surface ATP test results, using the Hygiena Positive control kit.
- Effects of Environmental Light and Temperature on Hygiena ATP test devices
- Obtaining low RLU results when surfaces or water samples are visibly contaminated.
- Storage and Shelf life for Hygiena environmental and microbiology testing devices.
- False Positive results InSite Listeria and InSite L. mono Glo.
- The role of ATP Hygiene monitoring to support successful environmental sanitation / disinfection processes.
- Causes of increasing RLU levels on a surface after cleaning and retesting.